Ortega's tenure stabilized the city, moved Tucson past futility https://www.tucsonsentinel.com/opinion/report/102224_ortega_op/ortegas-tenure-stabilized-city-moved-tucson-past-futility/
Recently retired City Manager Mike Ortega proved the trick isn't to shatter the deep state of bureaucrats, it's to lead a staff full of professional civil servants. Show futility no quarter — through leadership and not micromanagement.
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