Calls to 988 suicide hotline may soon be routed to closest counselor, instead of crisis center in area code https://www.tucsonsentinel.com/nationworld/report/071524_988_changes/calls-988-suicide-hotline-may-soon-routed-closest-counselor-instead-crisis-center-area-code/
Calls to the 988 crisis hotline are connected to a center in the caller’s area code, but with 80% of calls coming from cell phones, people in crisis often end up speaking with a counselor thousands of miles away who has no way to send help - but regulators are working on a fix.
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