Southwest Airlines’ holiday meltdown brings on federal investigation https://www.tucsonsentinel.com/nationworld/report/122822_southwest_airlines_meltdown/southwest-airlines-holiday-meltdown-brings-federal-investigation/
Dallas-based Southwest Airlines faces a federal investigation into whether it violated its own legally required customer service plan amid a blizzard of flight cancellations that ruined plans and angered travelers over the Christmas holiday.
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